FAQ

  1. How do I install the software?
  2. I cannot see progress of installing the JamVOX USB Driver on Windows PC.
  3. Even though I have properly installed the JamVOX USB Driver, the message “Install the JamVOX USB Driver” still appears.
  4. The JamVOX Monitor is not recognized on Windows PC.
  5. I can not hear my guitar sound from the JamVOX Monitor.
  6. The sound of my guitar and mic is distorted.
  7. Pop/Click noise happens on a Windows PC.
  8. Pop/Click noise happens on a Mac.
  9. How can I get the best audio performance?
  10. My guitar sound comes with a delay.
  11. I can hear a colored noise and it remains even after I turn down the volume of my guitar.
  12. How can I import a song?
  13. There are songs which I cannot load.
  14. A song is not played.
  15. I cannot find any song files of the bundled Play-Along tracks.
  16. How can I import a song from CD?
  17. I want to import a song from a CD but the song name is not shown.
  18. Can I loop a part of song?
  19. A guitar part I want to cancel still remains after I turned GXT on.
  20. How do I record a track?
  21. Can I record with MP3 format?
  22. Can I use the JamVOX Monitor as a stand-alone amplifier?
  23. Can I use the JamVOX Monitor as a speaker for computer?
  24. Can I use the JamVOX Monitor as an audio interface for DAW software, e.g. Logic or Cubase?
  25. Can I use JamVOX as a VST, Audio Unit, or RTAS plug-in?
  26. Does JamVOX support Windows Vista 64 bit version?
  27. The MIXER levels turn down to the bottom when I launch the JamVOX Software.
  28. The Audition button does not work.
  29. I can not change the buffer size of DAW software e.g. Logic and Cubase.
  30. How can I check the version of my JamVOX Software?
  31. How can I register the product?
  32. What is the Product Code?
  33. Where can I find the Product Code?
  34. I cannot log into the JamVOX-Online.
  35. I do not receive an e-mail for reset of password.
  36. Where can I find the song data imported from a CD with JamVOX?
  37. Where can I find my recording data?
  38. Does the JamVOX Monitor support USB 2.0?
  39. What audio formats can I use?
  40. Since installing v1.04 on Windows, the JamVOX monitor has become the default audio device for my computer and plays all of the computer sounds. How can I put the setting back?
  41. My JamVOX Software will not automatically start after connecting my JamVOX Monitor.
  42. My JamVOX Software displays as a just white screen on a Mac.
  43. When I use a Bluetooth wireless keyboard or mouse, I hear no sound or noise from the JamVOX Monitor.
  44. How can I revert my JamVOX back to the older version on a Windows PC?
  45. I want to transfer my JamVOX to my friend. What procedure do I have to?
  46. I bought a second hand JamVOX and it cannot be registered for JamVOX-Online. What should I do?
  47. JamVOX crashed on start-up on Mac.
  48. After I updated my JamVOX to v1.50, it has got a lack of audio or audio dropouts.
  49. GXT edit panel does not appear.
  50. Does JamVOX support Windows 7?
  51. Does JamVOX run under Mac OS X 10.6 (Snow Leopard)? And, is the 64-bit version supported?
  52. “Product Code Is Not Available” message when attempting to register JamVOX at www.jamvox-online.com. What do I do?
  53. JamVOX crashed when switching the [Reduce] or [Extract] buttons.