FAQ

  1. I can not hear my guitar sound from the JamVOX Monitor.
  2. Noise occurs 5 minutes later when launching JamVOX on Mac.
  3. How do I install the software?
  4. The JamVOX Monitor is not recognized on Windows PC.
  5. The sound of my guitar and mic is distorted.
  6. Pop/Click noise happens on a Windows PC.
  7. Pop/Click noise happens on a Mac.
  8. How can I get the best audio performance?
  9. My guitar sound comes with a delay.
  10. I can hear a colored noise and it remains even after I turn down the volume of my guitar.
  11. How can I import a song?
  12. There are songs which I cannot load.
  13. A song is not played.
  14. How can I import a song from CD?
  15. I want to import a song from a CD but the song name is not shown.
  16. Can I loop a part of song?
  17. A guitar part I want to cancel still remains after I turned GXT on.
  18. How do I record a track?
  19. Can I record with MP3 format?
  20. Can I use the JamVOX Monitor as a stand-alone amplifier?
  21. Can I use the JamVOX Monitor as a speaker for computer?
  22. Can I use the JamVOX Monitor as an audio interface for DAW software, e.g. Logic or Cubase?
  23. Can I use JamVOX as a VST, Audio Unit plug-in?
  24. Does JamVOX support Windows Vista 64 bit version?
  25. The Audition button does not work.
  26. How can I check the version of my JamVOX Software?
  27. How can I register the product?
  28. What is the Product Code?
  29. Where can I find the Product Code?
  30. I cannot log into the JamVOX-Online.
  31. I do not receive an e-mail for reset of password.
  32. Where can I find the song data imported from a CD with JamVOX?
  33. Where can I find my recording data?
  34. Does the JamVOX Monitor support USB 2.0?
  35. What audio formats can I use?
  36. My JamVOX Software displays as a just white screen on a Mac.
  37. When I use a Bluetooth wireless keyboard or mouse, I hear no sound or noise from the JamVOX Monitor.
  38. I want to transfer my JamVOX to my friend. What procedure do I have to?
  39. I bought a second hand JamVOX and it cannot be registered for JamVOX-Online. What should I do?
  40. Does JamVOX support Windows 8? And, is the 64-bit version supported?
  41. Does JamVOX support Mac OS X 10.8 (Mountain Lion)? And, is the 64-bit version supported?
  42. “Product Code Is Not Available” message when attempting to register JamVOX at www.jamvox-online.com. What do I do?
  43. JamVOX does not work on Mac OS X 10.6.5.
  44. On Windows, an error message appears between installing JamVOX USB Driver.
  45. I cannot use JamVOX version 2.0 on Mac OS X 10.5 or PowerPC.
  46. How can I revert JamVOX version 3.0 back to the previous version?
  47. On JamVOX version 3.0, I cannot use the auto change information for Effect/GXT programs that I have made in earlier versions of JamVOX.
  48. I wish to record my guitar only, with no background music.
  49. Can I change audio formats for recording?
  50. I cannot delete my Effect or GXT markers.
  51. I want to change the name or information for the saved Effect or GXT programs.